Delivery Notes
Delivery notes record what physically left your warehouse and book the stock out as they're issued. They're created automatically when you ship an order, ready to print or email with the goods.
Editing a Delivery Note
Delivery notes are created via the Ship & Invoice flow on a sales order. On the delivery note detail page you can edit:
- Delivery Date — The date of delivery.
- Shipping Method — Free text (e.g., "DHL", "Own transport"). Printed on the PDF.
- Tracking Number — Courier tracking reference. Printed on the PDF.
- Notes — Customer-facing notes printed on the PDF.
- Internal Notes — Not printed.
Item quantities are set during the Ship & Invoice flow and cannot be changed after creation.
Delivery Note Actions
Actions available on the delivery note detail page:
- Mark as Shipped — Transitions Draft → Shipped. Automatically reduces stock for all items. Each item creates an immutable stock movement record.
- Mark as Delivered — Transitions Shipped → Delivered. Informational only — no additional stock change.
- Download PDF / Send Email — Sends the delivery note to the customer.
Delivery Note Statuses
Delivery notes flow through these statuses: Draft → Shipped → Delivered.
Stock is reduced when and only when the status changes to Shipped.